Training Calendar - 2021
 

Training Programmes Aug Sep Oct Nov Dec
           
WRITING AND SPEAKING SKILLS
Effective Writing and Emailing Skills

18 & 19 (online) - confirmed

12 & 13 (online) - confirmed

   

22 & 23 (classroom)

25 & 256 (online)

 
Grammar for Business Communication

23 & 24 (classroom)

26 & 27 (online) - confirmed

   

15 & 16 (classroom)

18 & 19 (online)

 
Writing in Response to Complaints    

6 (classroom)

8 (online)

   
Effective Presentation Skills    

26 (classroom)

28 (online)

   
           
WORKPLACE SKILLS
Skills for Positive Conversations  

14 (classroom)

17 (online)

   

7 (classroom)

10 (online)

Managing Stress and Staying Positive    

12 (classroom)

15 (online)

   
Managing Anger and Conflict  

7 (classroom)

10 (online)

   

14 (classroom)

17 (online)

Supporting Your Boss Effectively   3 (classroom)      
           
CUSTOMER SERVICE SKILLS
Handling Difficult Customers on the Phone    

19 (classroom)

22 (online)